Some people actually even call out of loneliness. Those are funny. They call you up, tell their lifestory for 30 mins and after that they ask their question. Those are the funny ones.

The teacher told us a story about a mother who called and asked how come her son’s prepay card was empty so quickly. They looked it up and turns out her son was sending messages to  Gay SMS websites. Looking for gay people.  His mother sounded very surprised. Not in a positive way. She didn’t know about her son.

My friend, he was talking to a customer this one afternoon. It was a long one too. 12 minutes. Holy crap man, 12 mins for a few simple questions.

“So I have been billed?”

“Yes let me look it up sir. Can I have your postal code and address please?”

“Sure here you go…”

“Hm ok well that information doesn’t come up in our database?”

“What do you mean? That’s my address and postal code!”

“Let me try with your phonenumber…”

“Ok..”

“Sir, your phonenumber doesn’t show up in in our database!”

“What?? Isn’t this Provider A?”

“Huh? No this is Provider B….you called the wrong service desk..”

“Oh…damn it..!”

Ofcourse there are some callers who just don’t get it. It’s a human being sitting on the other side of that phoneline. One who is hired to help you out.

One of the people told me the following during one of the many breaks.

“Yah so this guy calls up and I could barely hear him.  Just some mumbling and then at Hogwarts…”

“So he was unclear on the phone ?”

“Yah…blabla Hogwarts.  I told him I couldn’t understand a word he says and all of a sudden he goes: HOGWARTS U FUCKING SLUT!!!”

“Wow…”

“Yah…before I hung up I said: Asshole!”

I don’t get it.  If you are just going to call to mumble and working towards that moment where you can call the call center agent names then why don’t u just get a wife.  Call her slut. She did marry you after all…